Privacy Policy
Effective Date: January 15, 2026
HIO Battery ("we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or interact with us.
1. Information We Collect
We may collect personal information that you voluntarily provide to us, including:
- Name
- Phone number
- Email address
- Shipping and billing address
- Order details and purchase history
We may also collect certain non-personal information automatically, such as:
- IP address
- Browser type
- Device information
- Website usage data (via cookies and similar technologies)
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill orders
- Provide customer support
- Communicate with you regarding inquiries, orders, and services
- Improve our products, services, and website experience
- Send transactional messages related to your account or orders
3. SMS Communication
By providing your phone number and opting in, you agree to receive SMS messages from HIO Battery related to your inquiries, orders, shipping updates, and customer support.
Users opt in to receive SMS messages by submitting forms on our website and providing explicit consent through a checkbox..
- Message frequency may vary
- Message and data rates may apply
- You can opt out at any time by replying STOP
- For assistance, reply HELP or contact us at support@hiobattery.com
4. Sharing of Information
We do not sell, rent, or share your personal information, including your mobile phone number, with third parties.
We may share information with trusted third-party service providers (such as payment processors and shipping carriers) strictly for business operations. These providers are not permitted to use your information for their own marketing purposes.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to improve your browsing experience and analyze website traffic. You can adjust your browser settings to refuse cookies if you prefer.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse.
7. Your Rights and Choices
You may:
- Request access to your personal data
- Request correction or deletion of your information
- Opt out of SMS communications at any time
To make a request, please contact us at support@hiobattery.com
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
HIO Battery
Email: support@hiobattery.com
Website: https://hiobattery.com