Terms & Conditions

Effective Date: January 15, 2026

Welcome to HIO Battery. By accessing or using our website (https://hiobattery.com), you agree to the following Terms & Conditions.

1. General use

This website is operated by HIO Battery. By visiting our site or purchasing from us, you agree to be bound by these terms. If you do not agree, please do not use our services.

2. Products and Orders  

All products are subject to availability. We reserve the right to limit quantities or discontinue products at any time without notice.

We strive to ensure product descriptions and specifications are accurate, but we do not guarantee that all information is error-free.

3. Pricing and Payments

Prices are subject to change without notice.  
All payments must be made in full unless otherwise agreed in writing.

For B2B or dealer accounts, payment terms (if any) must be approved and agreed upon separately.

4. Shipping and Delivery  

Shipping times are estimates and may vary depending on availability and logistics conditions.

HIO Battery is not responsible for delays caused by carriers, weather, or other factors beyond our control.

Risk of loss transfers to the buyer upon delivery.

5. Returns and Warranty  

Products are covered under our limited warranty policy.

Returns must be approved in advance. Unauthorized returns may not be accepted.

Customers are responsible for following proper installation and usage guidelines. Damage caused by improper use is not covered.

6. SMS & Communication

By providing your phone number, you agree to receive SMS messages related to your orders, service inquiries, and account updates.

- Message frequency may vary  
- Message and data rates may apply  
- Reply STOP to opt out  
- Reply HELP for assistance  

We do not send unsolicited marketing messages.

7. Intellectual Property

All content on this website, including images, text, and logos, is the property of HIO Battery and may not be used without permission.

8. Limitation of Liability

HIO Battery shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

9. Governing Law 

These Terms & Conditions are governed by the laws of the United States and the state in which our business is registered.

10. Changes to Terms

We reserve the right to update or modify these Terms at any time. Continued use of the website constitutes acceptance of those changes.

11. Contact Information

For questions regarding these Terms, please contact us:

HIO Battery
Email: support@hiobattery.com  
Website: https://hiobattery.com